--- title: "Privacy and security" description: "No account needed. The apps have no account or password. Your phone or computer makes its own key the first time it runs and signs every message with it. On the website, the site signs your messages…" url: "https://openagents.com/docs/privacy-and-security" --- # Privacy and security ## Your chats - **No account needed.** The apps have no account or password. Your phone or computer makes its own key the first time it runs and signs every message with it. On the website, the site signs your messages for you. - **In the web chat** on openagents.com, we save your chats on our servers. Our team can read them. - **Signed in** (with GitHub), your chats belong to your account: you see them in any browser where you sign in, and after you sign out, someone else using that browser doesn't. Chats you started in that browser before signing in move to your account when you sign in. - **Not signed in,** a random cookie tells this browser's chats apart. Only this browser opens them, and anyone using it can. If you clear your cookies, you can't open them again. - **Deleting.** To delete a chat, open it and choose **Delete chat**. To delete every chat, choose **Delete all chats**: in Settings when signed in, or on a chat's delete step when not. Chats are removed from our servers right away, though our storage provider may keep a copy we can recover for up to 7 days. Chats you don't delete stay; there's no time limit yet. - **In the Mac app, Terminal, and phone app,** your chats are saved on your device, encrypted with its key (on a computer, by its host). Your messages are encrypted before they leave your device, and the OpenAgents relay that carries them to our chat service sees only the encrypted form and keeps nothing. When your phone reaches your computer through the relay, the relay holds those messages, encrypted, for that phone and computer only. - **Our chat service doesn't keep your message text.** It records each request's time, key, surface, route, model, token counts, and timings for usage statistics, and deletes those records after 30 days. - **Training.** We may use your chats to train and improve our models. On a paid plan you can ask us to opt you out; we set that up with you. - **Reports.** If you send a problem report and choose to share the chat, that chat goes to our team with it. ## Who sees what To answer, our chat service sends your messages to these services: - **Space Bunny Alpha**, an anonymous preview model reached through OpenRouter, which every turn asks first. - **Google's Gemini 3.8 Flash**, through the Vercel AI Gateway, when Space Bunny Alpha doesn't answer (and Gemini 2.5 Flash, through the same gateway, for some Gym news replies). - **TypeSafe's Jev**, which decides how we reply. Jev is reached through the Vercel AI Gateway first, then OpenRouter, then TypeSafe directly. - **OpenRouter**, for a short personalized line in some replies that hand work to Coder. - **OpenAI embeddings, through the Vercel AI Gateway**, when a question is answered from our product notes, our code, or the Gym's records. When we send your messages to Space Bunny Alpha, Gemini, or the OpenRouter model that writes personalized lines, we ask the model provider not to keep them or train on them. If a model's provider can't agree, we don't use that model. We don't ask this of Jev or the embeddings yet. When you chat on a computer, or from a phone connected to one, each message also names that computer and the chat's project folder; after Coder runs in a chat, the next messages carry what it reported, the files it changed, and its commands. Only our chat service and the chat model read those. Ask the chat "What happens to my messages?" and it answers with the services it uses right now. ## What we count on the website We count how openagents.com is used ourselves. There's no outside analytics service, no tracking script from another company, and no cookie for it. - **What we count:** which page was opened (the kind of page, not its full address: every chat counts as "a chat"), the name of the site that sent you (like `ycombinator.com`), whether you're on a phone, tablet, or computer, whether the visit came from a person, an AI agent, or a crawler, how fast the page loaded, and a few actions: sending a chat, getting an answer, clicking a suggestion or a card, clicking a download, copying the install command, and signing in. - **What we don't:** your IP address, cookies, your account, what you write, or anything that tells one visitor from another. We keep hourly totals, so we can't tell whether two visits came from one person. - **Do Not Track and Global Privacy Control:** with either one on in your browser, we count only that the page was opened, and nothing else. - **How long:** the hourly totals are kept for 13 months. Our hosting provider's request logs, which keep the site running and secure, do see IP addresses; they're deleted after 30 days. ## Your computer - A phone can reach your computer only after you scanned that computer's QR code (or pasted its code, or approved it on the computer's screen). - Every connected phone gets full access to that computer, a terminal included. The computer checks each message against that access. **Remove** in the Mac app cuts a phone off at once. - The Mac app keeps its keys in the Mac's keychain. - Coder works on your computer, in your projects. Like Codex or Claude Code on their own, the coding agent it runs sends what it reads to that agent's model provider, under your sign-in there. - By default Coder approves its own steps, including a push, so it can finish without stopping to ask. To run it inside a stricter boundary, see `coder.access` in the [settings reference](/docs/settings). ## Your phone's keys - **Device key:** made on your phone, kept in its Keychain on this device only, and never synced. It holds access to your computers. - **World key:** a separate key for the Verse and your XP, so other players can't link you to your device key. - **Wallet:** its own recovery words, separate from both. The full details are in the [Privacy Policy](/privacy) and the [Terms of Service](/terms). Next: [Coder](/docs/coder).